MyPeopleDoc on mobile is not just a lightweight version of the web portal. The iOS and Android app includes the main functions of the digital vault, with automatic synchronization as soon as a new document is deposited by your employer. For employees who regularly check their pay slips or certificates, the smartphone becomes an independent access point, not just a backup screen.
Mobile Synchronization and Technical Differences with the MyPeopleDoc Web Portal
The MyPeopleDoc mobile app operates on a principle of push synchronization of documents. As soon as a file is deposited in your vault by the HR department, a notification is sent to you. The document can then be viewed and downloaded directly from the app, without going through a browser.
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On the web portal, navigation relies on a wider interface with advanced filters and folder management. On mobile, the ergonomics are simplified: chronological list, search by document type, secure sharing with just a few taps. Viewing and downloading work the same way on both platforms.
One point that consumer guides do not address: secure sharing from the mobile app generates a temporary link, allowing you to send a pay slip to a bank or landlord without sending the raw file by email. This feature avoids storing sensitive documents in personal messaging.
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If you encounter a blockage when logging into my MyPeopleDoc account, the problem often stems from a browser cache or an expired session, two situations that the mobile app handles better thanks to persistent token authentication.
MyPeopleDoc Vault After Changing Employers: What Mobile Changes
The MyPeopleDoc account remains active after leaving the company. All documents deposited by a former employer remain accessible, including from the mobile app. The vault is linked to your personal email address, not the company’s HR system.
This continuity changes the way the app is viewed. MyPeopleDoc is not a temporary employer tool, but a personal long-term storage space. An employee who has worked at several companies using PeopleDoc finds all their documents in a single account.
We recommend checking the email address associated with the account before any job change. If your employer created the vault with your work email, request the migration to a personal address before your departure. The procedure is done through MyPeopleDoc support accessible at support.mypeopledoc.com.
Case of Temporary Workers and Fixed-Term Contracts
Employees on short contracts (temporary, fixed-term) have the same access rights to the vault as permanent employees. The difference lies in the deposit: some temporary agencies only deposit pay slips at the end of the assignment, not monthly. Mobile access remains valid after the end of the contract, with no time limit.
For temporary workers moving between several assignments with different employers using PeopleDoc, the vault automatically centralizes the documents from each assignment under a single account, provided the email address is the same.
Security of Mobile Access to MyPeopleDoc Account
Authentication on the mobile app is based on the email address and password combination, with an hCaptcha layer during the initial login. The official page mypeopledoc.com specifies that this protection aims to block automated logins.
Several best practices enhance the security of mobile access:
- Enable biometric locking on the phone (fingerprint or facial recognition) to prevent access to the app in case of theft
- Never save the MyPeopleDoc password in a shared mobile browser or an unencrypted manager
- Use a password distinct from that of the email associated with the account, to prevent a compromise of the email box from granting access to the vault
- Regularly check the recovery email address in the account settings
The MyPeopleDoc digital vault benefits from a regulatory framework for storage that guarantees the evidential value of stored documents. French regulations govern digital vaults so that dematerialized pay slips have the same legal value as their paper version.
Resolving Common Mobile Blockages
The most common connection issue on mobile is not a forgotten password, but a session conflict. When you switch between the app and a browser, the authentication token may expire on the server side. The solution: close all active sessions via the “Forgot password” link, then log in only from the app.
For recovering a forgotten email address, the page mypeopledoc.com offers a dedicated form (“Forgot email address”). You need to provide personal information for support to identify the account. This process generally takes a few business days, which reinforces the importance of noting your login address as soon as the account is activated.
If the hCaptcha blocks the connection on a mobile browser, the problem often comes from a script blocker or an active VPN. Temporarily disabling these elements is sufficient in most cases. The native app bypasses this issue as it directly integrates the verification mechanism.
When to Contact PeopleDoc Support
The support dedicated to employees is located at support.mypeopledoc.com, separate from the help center reserved for companies hosted on peopledoc.zendesk.com. Sending a request on the wrong portal extends the processing time. For employees, the procedure goes exclusively through the dedicated support portal or through the HR service of the current employer.
Mobile access to MyPeopleDoc functions as a durable personal vault, independent of your professional situation. The only precaution that conditions everything else: link the account to a lasting personal email address from the very first activation.